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How to Return an Item Products purchased at a Costco location need to be returned at the returns counter at any Costco warehouse. Items ordered online can be returned at any Costco warehouse -or- you can initiate a return through Costco.com. Accepted payment methods differ online and in the warehouse. With few exceptions, Costco has a 100% satisfaction guarantee. Simply bring the product to any Costco warehouse and our Member Services Team will be happy to assist you*. It helps if you have the receipt or original product packaging, but it may not be necessary to process your return. Please keep in mind that, in order to continue delivering the low prices you expect from Costco, some items ... Select Orders & Returns. Choose the Return or Replace Items button next to the appropriate order, and follow the prompts to complete your return or replacement request. Receive your return label within the hour* or schedule a pickup (where eligible). For large items, you will be sent an email with additional instructions.
Please consider our self-service options such as Price Match, Return/Replace Order, Membership Renewal, In-Home Delivery and Installation Service FAQs or Cancel Order.
