Fire Hose Reel How To Use: A Complete Step-by-Step Emergency Guide

Fire Hose Reel How To Use: A Complete Step-by-Step Emergency Guide

Tips and Advice for Fire Hose Reel Maintenance » Firechief

Operating a fire hose reel requires a precise sequence of actions to combat Class A fires effectively before professional emergency services arrive. Understanding the deployment mechanism, water valve activation, and nozzle control ensures rapid response times while adhering to international fire safety standards.


Pre-Operation Protocols and Safety Requirements

Before attempting to deploy a fire hose reel, certain environmental and equipment parameters must be evaluated. Fire hose reels are permanently connected to a water supply and are specifically designed for Class A fires involving solid materials such as wood, paper, textiles, and plastics. They must never be used on Class C electrical fires due to the risk of electrocution, nor on Class B flammable liquid fires, which can cause the fuel to spread.



  • Essential Equipment and Infrastructure:

    • Swing-out drum fire hose reel (typically containing 30 meters of 19mm or 25mm reinforced thermoplastic hose).
    • Brass control nozzle with adjustable shut-off, jet spray, and fog patterns.
    • Isolation ball valve or stop valve located adjacent to the reel assembly.
  • Mandatory Prerequisite Knowledge and Standards:

    • Compliance with international standards such as BS EN 671-1 or AS/NZS 1221 for fixed fire-fighting equipment.
    • Verification that the pressure gauge on the fire system reads within the normal operating range (usually between 200 kPa and 800 kPa).
    • Immediate assessment of the fire size to ensure it does not exceed the capacity of a first-response appliance.
  • Operational Benchmarks:

    • Estimated deployment time: under 15 seconds.
    • Minimum water discharge rate: 0.33 liters per second at a minimum dynamic pressure of 200 kPa.

Step-by-Step Deployment and Operation Workflow



Step 1: Break the Seal and Sound the Alarm

Before touching the hose, locate the break-glass alarm or notify surrounding occupants of the emergency. Ensuring that building evacuation procedures are initiated takes precedence over fire suppression efforts.

Warning: Never attempt to fight a fire if it is blocking your only exit route, if dense toxic smoke is filling the room, or if the fire is spreading rapidly beyond its point of origin.



Step 2: Turn on the Water Supply

Locate the main water control valve, which is usually positioned directly beside or behind the hose reel drum. Rotate the valve handle anti-clockwise or pull the lever downward into the open position to charge the hose with water.

Pro-Tip: Always verify that the water is fully turned on before running with the hose. Attempting to pull an uncharged hose that is still looped tightly on the drum can cause kinks, restricting water flow once the valve is eventually opened.



Step 3: Pull and Unreel the Hose

Grab the nozzle and pull the hose firmly away from the reel drum. Walk briskly toward the fire, allowing the hose to unroll naturally off the drum. Pull out as much hose as is necessary to reach a safe operating distance from the seat of the fire.

Pro-Tip: Unreel the entire length of the hose if you are navigating around sharp corners or doorways. Leaving loops of hose trapped on the drum creates friction points that make maneuvering difficult and restrict water pressure.



Step 4: Aim and Discharge the Water Stream

Hold the nozzle firmly with both hands and twist or lever the nozzle valve into the open position. Direct the water stream at the base of the flames rather than the flickering tips of the fire to cool the burning material and smother combustion.



  • Sweep the nozzle smoothly from side to side across the base of the fire.
  • Adjust the nozzle pattern from a powerful straight jet (for distance and penetration) to a wide spray pattern (to protect yourself from radiant heat).
  • Maintain a safe distance of approximately 3 to 5 meters from the fire source during discharge.


Step 5: Shut Down and Rewind After Extinguishment

Once the fire is completely extinguished, close the nozzle valve to stop the water flow. Return to the main isolation valve and turn it off to relieve pressure in the line, then open the nozzle momentarily to drain residual water before winding the hose neatly back onto the drum.


FIRE HOSE REEL INSTRUCTION | Emergency fire equipment guide, Fire hose ...

FIRE HOSE REEL INSTRUCTION | Emergency fire equipment guide, Fire hose ...

Technical Specifications and Performance Parameters



Parameter Specification Standard Operational Significance
Hose Diameter 19mm or 25mm internal diameter Determines maximum volumetric flow rate and friction loss
Maximum Length Up to 30 meters Ensures complete coverage of a standard 500-square-meter compartment
Working Pressure Maximum 1.2 MPa (12 bar) Withstands high municipal or booster pump pressures without rupture
Flow Rate Minimum 0.4 liters per second Guarantees sufficient cooling capacity for Class A fire suppression
Nozzle Configuration Dual-purpose shut-off and spray Allows rapid transition between jet streams and thermal protection fog

Common Operational Failures and Field Fixes

Operating a fire hose reel under pressure can occasionally present mechanical or hydraulic challenges. Recognizing these failure points ensures rapid correction during an emergency.



  • Root Cause: Hose flow is restricted or completely blocked mid-deployment.

    • Actionable Fix: Check the reel drum to ensure the inner layers of the hose are not trapped beneath overlapping coils. Walk back along the line to eliminate severe kinks caused by sharp corners or doorsills.
  • Root Cause: Insufficient water pressure or weak stream emerging from the nozzle.

    • Actionable Fix: Verify that the primary isolation valve is opened to its maximum limit. If pressure remains low, check for external system failures such as closed booster pumps or ruptured supply mains, and evacuate immediately.
  • Root Cause: Water leaks profusely from the swivel joint or drum hub during operation.

    • Actionable Fix: Do not attempt mechanical repairs during a live fire incident. Evacuate the area and report the faulty swivel seal to a certified fire protection technician for immediate replacement of the O-rings or gland packing.
  • Root Cause: The hose cannot be pulled off the reel because it is jammed.

    • Actionable Fix: Ensure the swing-out arm of the reel is fully extended outward from its wall bracket. Pulling the hose against a locked or unswiveled bracket will bind the drum mechanism.

Frequently Asked Questions



What types of fires can you put out with a fire hose reel?

Fire hose reels are designed exclusively for Class A fires involving ordinary combustibles such as wood, paper, cloth, rubber, and plastics. They utilize water as the extinguishing agent and must never be used on electrical equipment or flammable liquids.



Do I need to turn on the water before pulling the hose?

Yes, you should open the main stop valve before pulling the hose out. However, you must keep the nozzle at the end of the hose closed until you have reached the fire and are ready to discharge water to prevent premature spraying.



How much water does a standard fire hose reel discharge?

A standard commercial fire hose reel delivers a minimum flow rate of 0.33 to 0.4 liters of water per second, depending on the dynamic pressure of the building's fire water supply system. This flow rate is calibrated to suppress developing fires without overwhelming drainage systems.



Can fire hose reels be used on electrical fires?

No, using water from a fire hose reel on an energized electrical fire creates an extreme electrocution hazard because water conducts electricity. Always cut power to the area or use a compatible carbon dioxide or dry powder extinguisher for electrical fires.



How often should fire hose reels be inspected?

In accordance with international safety codes, fire hose reels require a visual inspection every six months and a comprehensive pressure and flow test by a certified technician every twelve months to ensure operational readiness.

Master Workplace Fire Safety Today

Ensure your facility is fully prepared for emergencies by incorporating proper fire hose reel operation into your routine staff safety training programs. Equip your team with the knowledge to act decisively and protect lives when every second counts.


Hose Reel Installation Services Newcastle | Fire Protection Engineers ...

Hose Reel Installation Services Newcastle | Fire Protection Engineers ...

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