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also could you let us know the version of onedrive for business you are using? you can check the version by going to task manager-> microsoft onedrive for business (groove.exe)-> properties-> details. meanwhile, next generation sync client in windows has been released, you can also try using it to sync the library. for reference: . To protect your account and its contents, neither Microsoft moderators here in the Community, nor our support agents are allowed to send password reset links or access and change account details. We recommend checking out the following resources for help in regaining access to your account: . Help with the Microsoft account recovery form How to recover a hacked or compromised Microsoft ... If you have third party firewall activated on your device, deactivate it and check to see if your emails arrive Deactivate VPN service on your device. And lastly, try disconnecting the problematic account and adding it back to outlook. If after following the above steps and there's still no reactivate button showing on your account, please check the private message I sent you to further discuss this. Bug check description: This indicates that the store component caught an unexpected exception. This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
